Six things you can do to ensure constant good service. Hint: tipping isn't one of them!

  by Dr. Jeffrey LantHow often do you complain about poor service? Aboutbusinesses that seem to specialize in gratuitousirritants and mind-boggling ineptitude in the careand feeding of worthy customers... like you! Suchcommentary in our rude days is voluminous, constant,and largely pointless. After all, what is to be donewith what is so obviously a general, universal melt-downand daily deterioration in manners?Plenty!That's why this important article is so important.Constant complaining

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